Securina Privacy Policy 

1. Introduction

At Securina, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when using the Securina platform, including its software modules and member portal.

Securina is designed with a privacy-by-design approach. Encryption and decryption are performed locally on your Windows device. Your files are not uploaded to our servers for encryption or decryption.

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2. Information We Collect

We collect only the information necessary to provide and secure the Service.

 

Account Information: Email address, tenant name

Device Information: Device ID, IP address, MAC address, hostname, Windows user name

Subscription Information: Subscription status, license, seat assignment

Operational Information: Login records, device activation, administrative actions

System Information: HTTP access logs and other technical logs necessary to operate and protect the Service

 

We do not collect:

• File contents

• File names

• Encryption keys

• Encryption passwords

• Documents stored on your device

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3. How We Use Your Information

We use your information only to:

• provide and operate the Service;

• authenticate your account;

• manage subscriptions and software licenses;

• assign licenses to authorized devices;

• maintain the security and reliability of the Service;

• provide customer support; and

• comply with applicable legal obligations.

We do not sell your personal information or use it for advertising purposes.

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4. Information Sharing

We do not sell or rent your personal information.

We may share your information only in the following circumstances:

• Service Providers – with trusted service providers that help us operate the Service, such as Amazon Web Services (AWS).

• Legal Requirements – when required by applicable law, regulation, court order, or lawful government request.

• Business Transfers – in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our business or assets.

Any third-party service providers processing personal information on our behalf are required to protect such information and use it only for providing services to us.

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5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• maintain secure login sessions;

• remember your authentication status;

• improve the operation of the Member Portal; and

• protect the security of the Service.

You may configure your browser to refuse cookies. However, some features of the Member Portal may not function properly if cookies are disabled.

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6. Data Retention and Security

We retain personal information only for as long as necessary to:

• provide the Service;

• maintain subscription and licensing records;

• comply with legal obligations;

• resolve disputes; and

• protect the security of the Service.

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

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7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• access your personal information;

• request correction of inaccurate information;

• request deletion of personal information, where applicable; and

• inquire about our processing of your personal information.

To exercise these rights, please contact us at:

privacy@secward.com

We will respond within a reasonable period as required by applicable law.

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8. Changes to This Privacy Policy & Contact Information

We may update this Privacy Policy from time to time to reflect changes in the Service, legal requirements, or our business operations.

The latest version will always be available through the Securina website or Member Portal.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@secward.com